Please include a completed return form with your return shipment or report the return by contacting the store by e-mail. Please provide your preferred refund method in the form. For orders paid on delivery, it is necessary to provide a bank account number.se attach the completed return form to the return package or contact the store to report your intention to return. The form should indicate how the refund is to be made. If cash on delivery was selected, please provide the account number.

Yes, in our store you can return goods without giving a reason. However, it is important that the product does not show any traces of use

Returned products should be intact, completely packed in the original packaging and have all tags and labels.

If the Customer withdraws from the entire contract and has previously paid the shipping costs of the order, the shipping costs will be refunded in the amount corresponding to the lowest cost of the shipping service available on our website.

In the jagna.pl store we do not offer the possibility of exchanging goods. We encourage you to return and place a new order for the selected model.

The customer has the option of making a return using the carrier of his choice to the address of the Abicom sp. z o. o. store, ul. Pilecki 17, 36-020 Tyczyn. Please return it without using the Parcel Locker service. The refund will be processed once the return package is received at our headquarters.

If the received goods are damaged or inconsistent with the order, please contact the store by phone or e-mail. We make every effort to resolve the issue as quickly as possible and ensure that you are satisfied with your purchase. All necessary contact information can be found in the "Contact" tab on our website.