Wwhat sizes do you offer?

In our store, we offer a wide range of sizes to ensure our customers can find perfectly fitting underwear. We also have a wide range of plus sizes up to size 9XL to meet the needs of a variety of figures. Our bra collection also includes a wide selection of sizes with various designs, which will allow every woman to find a model that suits her figure. Thanks to this, each customer can find underwear suitable for their dimensions and preferences, ensuring maximum comfort and self-confidence.

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Can I change the shipping address to a different one than the one provided when placing the order?

Of course, after placing the order, you can edit the shipping address. However, please notify us by phone or email as soon as possible so that we can change the address according to your preferences. This will allow us to ensure efficient and accurate delivery of your order to your new address.

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Is personal collection/return possible?

Unfortunately, our store does not offer personal pickup or return shipping. Please send all returns to the following address: Abicom sp. z o.o., ul. Pilecki 17, 36-020 Tyczyn. Thank you for understanding.

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Triumph minimizer bra: who is it for?

The Triumph minimizer bra is intended mainly for women with larger breasts. Its main purpose is to optically reduce the size of the breasts and provide exceptional comfort and support. Minimizer bras are designed to evenly distribute the bust around the chest without excessive compression, giving the appearance of up to one breast size smaller. These are ideal solutions for women who want to reduce the visual size of their breasts to better fit their clothing or simply feel more comfortable in their body. The Triumph manufacturer offers a wide range of minimizer bras that you can choose according to your preferences.

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Returns/exchanges of products

Returns in the jagna.pl store are handled in accordance with the returns policy specified in the store regulations. The return period is 14 days from the date of receipt of the shipment.

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What is the return procedure?

Please include a completed return form with your return shipment or report the return by contacting the store by e-mail. Please provide your preferred refund method in the form. For orders paid on delivery, it is necessary to provide a bank account number.se attach the completed return form to the return package or contact the store to report your intention to return. The form should indicate how the refund is to be made. If cash on delivery was selected, please provide the account number.

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Can I return goods without giving a reason?

Yes, in our store you can return goods without giving a reason. However, it is important that the product does not show any traces of use

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What are the conditions for returning goods?

Returned products should be intact, completely packed in the original packaging and have all tags and labels.

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Can I exchange the product for another one?

In the jagna.pl store we do not offer the possibility of exchanging goods. We encourage you to return and place a new order for the selected model.

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Can I receive a VAT invoice?

At the customer's request, we can issue a VAT invoice for each product purchased. To use this option, please add information and invoice details in the comment when placing the order. The VAT invoice will be sent by e-mail.

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Can I cancel an order after it has been placed?

The customer may cancel the order at any stage of its execution, without having to provide a reason, until the goods are handed over to the postal operator. We provide flexibility and full support to meet the needs of our customers at every stage of the purchasing process.

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What is the time to process the order?

The order processing time depends on the availability of the product, e.g. the size or color of the underwear, and is usually from 1 to 3 business days. In exceptional situations, the Customer is informed individually by our store staff about the extension of the delivery time.

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Can I order by telephone?

We accept orders on our website www.jagna.pl, open 24 hours a day, 7 days a week all year round. For those who prefer telephone contact, we also provide the option of placing orders through our customer service office. Thanks to this, we adapt to various needs and guarantee comprehensive customer service.

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Is it necessary to create an account to place an order?

Registration is not necessary to place an order at Jagna.pl. Nevertheless, we encourage you to create an account in our store, which will enable you to make quick and convenient purchases and access to your order history. By using your account, you gain additional functionality and greater control over the purchasing process.

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How can I pay for my order?

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What is the payment deadline for the ordered products?

1. The payment deadline for the ordered goods is 7 days from the date of acceptance of the order for processing.

2. If one of the payment methods listed above has been selected, you have 7 days to make the payment from the moment the order is accepted for processing.

3. After this deadline, we send an e-mail notification about the possibility of making the payment within an additional 3-day period.

4. Failure to make payment within the additional deadline will result in automatic cancellation of the sales contract.

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I selected payment by card in my order, but the payment was unsuccessful. What should I do?

If your payment card payment was unsuccessful, you have the option to return to payment. In the order confirmation you received by e-mail, you will find a link that will allow you to go back to the payment gateway and make a payment. If you are a registered customer, you can also pay by logging in and viewing your orders. If you need additional help, please contact us and our advisors will be happy to help you.

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To which account can I pay for the order?

If you choose the payment method as a traditional transfer, please make a transfer for the order to our bank account number: 05 9164 0008 2001 0008 5065 0001. Please indicate the recipient of the transfer as: ABICOM sp. z o.o., ul. Pilecki 32, 36-020 Tyczyn. If you encounter difficulties with automatic payments, you can also pay to the account number provided. Please also remember to include your order number in the transfer title so that we can quickly identify your payment and process your order.

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What delivery options are available in the store?

Available in-store delivery options are:

1. Post Courier: standard postal item delivered by the postman to the indicated address, with the option of collecting the parcel at the nearest post office in case of absence.

2. Pocztex collection at a point: possibility of collecting the parcel at a selected partner point, such as Żabka, ABC, Lewiatan, Delikatesy Centrum, Groszek, Arhelan stores.

3. Parcel lockers 24/7: the parcel is delivered to the selected parcel locker and must be collected within 48 hours, otherwise it will be returned to the sender.

4. DPD Courier: courier shipment delivered to the address indicated in the order.

5. DPD Pickup: possibility of collecting the shipment at a selected Pickup point.

6. DPD foreign shipments: sent to countries listed on the website www.dpd.com, with the option of checking postal codes for individual locations.

7. Post Office: shipments abroad using the Priority Foreign Parcel service of Poczta Polska, with the possibility of delivery to selected countries.

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Is it possible to track the shipment?

Yes, during order processing, a label is generated which contains a unique number thanks to which you can track the status of the parcel on the appropriate carrier's website.

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Is free delivery possible?

Yes, it is possible to take advantage of free delivery via Poczta Polska for orders worth over PLN 180.

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Bras for active people - how to choose?

Sports bras from Krisline and Triumph are a perfect combination of advanced technology, innovative materials and fit that will meet the expectations of active women. When choosing a model from one of these brands, it is important to pay attention to aspects such as precise fit and proper size, level of support, materials used, construction and style to ensure not only comfort, but also self-confidence during any form of physical activity . Both manufacturers offer models that not only provide excellent support, but also allow freedom of movement, so you can enjoy your training without any interruptions. When choosing a sports bra from Krisline or Triumph, it is worth considering not only functionality, but also aesthetics to combine comfort with fashionable style. Thanks to these brands, active women can be sure that they not only take care of their health and comfort during activity, but also look stylish and in line with the latest trends. By choosing a model that suits your needs, you will provide yourself not only with support, but also with satisfaction from each workout.

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How to care for bras so that they retain their shape and durability?

Proper care of bras is crucial for their durability and maintaining their shape. What practices are worth taking into account to enjoy them as long as possible? Regular washing with mild detergents in accordance with the manufacturer's recommendations and fastening bras before washing helps to avoid damage and pulls. Air drying and using a laundry bag minimizes the risk of deformation. Rotating bras, i.e. changing them regularly every few days, allows you to maintain the elasticity of the materials. Avoiding wearing the same bra during intense physical activity and investing in several high-quality bras help to maintain their shape for longer. Simple care habits like these help your bras last longer, which in turn translates into comfort and satisfaction.

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Are there special bra lines for people with sensitive skin?

Faced with increasing attention to skin comfort, more and more underwear manufacturers are introducing special lines of bras dedicated to people with sensitive skin. Do these solutions bring real benefits? Bras for sensitive skin are characterized by hypoallergenic materials, no artificial chemicals and delicate fibers such as organic cotton or silk. Additionally, the elimination of potentially irritating construction elements, such as metals or seams, aims to minimize the risk of irritation. Fashionable design and aesthetics are an additional advantage that makes these lines attractive to people looking for both comfort and style.

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How to find your perfect size? Krisline Size Chart Guide.

The manufacturer Krisline has its own size chart, which differs from the standard European chart. To choose the right size, follow the steps below:

  1. Measure the circumference under the bust: Use a tape measure and measure the circumference just under the bust.
  2. Measure breast circumference: Place the measuring tape on the widest point of the chest and measure the circumference.
  3. Compare with size chart: Compare your measurements with the Kris Line size chart to find the best fitting size.
  4. Order a bra: Choose a bra in your chosen size and check whether it fits well, providing comfort and support.
  5. To choose the right size of Krisline panties, shorts and leggings, we recommend taking hip and waist measurements and then comparing them with the Krisline size chart.

With these simple steps you can find perfectly fitting Krilsine models without unnecessary hassle.

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Wwhat sizes do you offer?

In our store, we offer a wide range of sizes to ensure our customers can find perfectly fitting underwear. We also have a wide range of plus sizes up to size 9XL to meet the needs of a variety of figures. Our bra collection also includes a wide selection of sizes with various designs, which will allow every woman to find a model that suits her figure. Thanks to this, each customer can find underwear suitable for their dimensions and preferences, ensuring maximum comfort and self-confidence.

0

Can I change the shipping address to a different one than the one provided when placing the order?

Of course, after placing the order, you can edit the shipping address. However, please notify us by phone or email as soon as possible so that we can change the address according to your preferences. This will allow us to ensure efficient and accurate delivery of your order to your new address.

0

Is personal collection/return possible?

Unfortunately, our store does not offer personal pickup or return shipping. Please send all returns to the following address: Abicom sp. z o.o., ul. Pilecki 17, 36-020 Tyczyn. Thank you for understanding.

0

Triumph minimizer bra: who is it for?

The Triumph minimizer bra is intended mainly for women with larger breasts. Its main purpose is to optically reduce the size of the breasts and provide exceptional comfort and support. Minimizer bras are designed to evenly distribute the bust around the chest without excessive compression, giving the appearance of up to one breast size smaller. These are ideal solutions for women who want to reduce the visual size of their breasts to better fit their clothing or simply feel more comfortable in their body. The Triumph manufacturer offers a wide range of minimizer bras that you can choose according to your preferences.

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